ione club Platform Account Terms

We at ione club operate a sportsbook and gaming platform for users in supported jurisdictions. Our terms set out the conditions under which you access ione club, create an account, deposit funds, and engage with our markets—Liga 1, Piala Indonesia, Piala AFF, Champions League, live-dealer tables, slot games, and esports.

When you join ione club, you agree to these terms. We enforce them consistently to protect your account, your funds, and the integrity of our platform. Our terms cover account opening, deposits and withdrawals, bonus conditions, dispute resolution, and jurisdiction restrictions.

This page outlines what we require from you and what you can expect from us. If you have questions about any term, our support team offers English-language assistance.

Account Opening and Verification on ione club

We at ione club require all users to complete account verification before their first withdrawal. Verification includes email confirmation, identity document submission, and address verification. This is a standard compliance step that protects your account and ensures we comply with local regulations.

When you open an account on ione club, you confirm that you are of legal age in your jurisdiction and that you are not in a region where our services are prohibited. We do not offer ione club services in jurisdictions where sportsbook or gaming activity is illegal. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

• Email verification: We send a confirmation link to your registered email. You must click the link to activate your account.
• Identity documents: We require a government-issued ID (passport, national ID, or driver's license). Upload a clear image of the front and back.
• Address verification: We require proof of address—a utility bill, bank statement, or government letter dated within the last three months.
• Processing time: Verification typically takes one business day. We notify you by email once your account is verified.

Deposits and Withdrawals on ione club

We at ione club accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposits are processed instantly for e-wallets and typically within minutes for bank transfers. We do not charge deposit fees.

Withdrawals are processed to the same payment method you used for your deposit. Your first withdrawal requires account verification. After verification, withdrawals are processed within standard banking timelines. We do not charge withdrawal fees, though your bank may apply standard transfer charges.

We at ione club reserve the right to request additional verification for large withdrawals or if we detect unusual account activity. This protects your account and complies with anti-money-laundering regulations.

Bonus Terms on ione club

We at ione club may offer welcome bonuses or promotional credits to new users. Any bonus is subject to terms we publish at the time of offer. Bonuses typically include wagering requirements—you must place a certain amount of activity before you can withdraw bonus funds. We display bonus terms clearly before you accept any offer.

Bonuses are non-transferable and may expire if unused within a specified period. We reserve the right to cancel or modify bonus offers at any time. If you have questions about a specific bonus, contact our support team.

Dispute Resolution and Jurisdiction

We at ione club settle disputes through our support team. If you have a complaint about your account, a market settlement, or any ione club service, contact us through the app or website. We respond to all inquiries in English and aim to resolve issues within five business days.

If we cannot resolve your dispute internally, we may refer the matter to an independent arbitrator or relevant regulatory body in your jurisdiction. We comply with local dispute-resolution procedures where applicable.

Market Settlement and Rules on ione club

We at ione club settle markets according to official league and tournament rules. Liga 1, Piala Indonesia, Piala AFF, Champions League, and other tournaments have specific settlement rules published on our platform. We verify all results before settlement and credit winnings to your account immediately after the match concludes.

If a match is postponed, abandoned, or replayed, we adjust settlement according to our published rules. If you have a question about settlement for a specific market, contact our support team.

Prohibited Activities on ione club

We at ione club prohibit the following activities on our platform:

• Creating multiple accounts to circumvent limits or bonuses.
• Using automated tools or bots to access ione club.
• Sharing your account credentials with other users.
• Engaging in fraud, money laundering, or other illegal activity.
• Accessing ione club from a jurisdiction where our services are prohibited.

We at ione club reserve the right to suspend or close your account if we detect prohibited activity. Funds in a suspended account may be frozen pending investigation.

These terms apply to all users of ione club. We update our terms periodically and notify users of material changes. Your continued use of ione club after an update constitutes acceptance of the new terms. If you do not agree with our terms, you may close your account at any time.